Your strata services directory

Quick access to services for PICA Group family customers

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Additional resources & useful links

Useful information & contact details


New committee member information

Have you just been appointed to the committee? We’re here to help you get started on your committee journey.


New customer information

Are you a new customer of the PICA Group family? Here’s a quick guide on what to expect, and the benefits available to you.


Keeping your contact details up-to-date

Access the contact details update form if you’ve recently changed any contact details, such as phone number, email, or name, etc.

Payments for levies and fees


Payment options for levies and fees

Find ways to pay your levies and fees, as well as more information on what they contribute to in your property.


Request payment plan for levies and fees

Request a payment plan if you are having difficulty keeping up with levy and fee payments. We’re here to help you maintain financial stability.

Repairs and maintenance


Requesting repairs

Request repairs or maintenance for your lot or common property.


Request for keys or access devices

Locked out of your property, or wanting extra keys/access devices? We can help.

Property health check


Your property’s finances

View information on your property’s finances.


Your property’s insurance

View information about your property’s insurance policy.

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