Your Service Directory
Forms and applications
Common property requests and applications can now be electronically lodged through our forms. Simply hover over the icons to find out more and access the form you need.
All states
Request urgent or non-urgent maintenance and repairs for common property.
Get a copy of your common property insurance documents.
Report property damage as a result of a severe weather or an insurable event.
Apply for keeping a pet online form.
Request a key, swipe, fob or remote control for your strata property.
Request building work and renovation for your strata property.
Request access to documents from your strata property’s last Annual General Meeting.
Request a refund of additional fees or charges incurred due to late payment of levy contributions.
Access and download a proxy appointment form.
New South Wales
Request a S174 Certificate, S184 Certificate, or Article 30 Company Title Certificate
Obtain detailed building information before purchasing a lot.
Queensland
Request a S205 Certificate, S206 Certificate, or S40 Certificate (BUGTA).
Obtain detailed building information before purchasing a lot.
Victoria
Request a S151 Owners Corporation Certificate.
Service information
Branch service updates
We are constantly improving our service processes and initiatives. Stay on top of service updates that may affect you and your property.
Payment options for levies and fees
Find ways to pay your levies and fees, as well as information on how this money is used.
Understanding your financial reports
This user guide assists owners in understanding the different financial reports that are provided to all committee members and owners. It details how to navigate the information within each report.
Customer information
Keep your contact details up-to-date
Get in touch if you’ve recently changed any contact details, such as phone number, email, or name, etc., as we’re keen to keep you informed.
New customer information
Are you a new PICA Group customer? Here’s a quick guide on what to expect, and the benefits available to you.
New committee member information
Have you just been appointed to the committee? Here’s a quick guide to help you get started on your committee journey.
Helpful resources and services
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