Service information
Branch service updates
We are constantly improving our service processes and initiatives. Stay on top of service updates that may affect you and your property.
Payment options for levies and fees
Find ways to pay your levies and fees, as well as information on how this money is used.
Understanding your financial reports
This user guide assists owners in understanding the different financial reports that are provided to all committee members and owners. It details how to navigate the information within each report.
Customer information
Keep your contact details up-to-date
Get in touch if you’ve recently changed any contact details, such as phone number, email, or name, etc., as we’re keen to keep you informed.
New customer information
Are you a new customer of the PICA Group family? Here’s a quick guide on what to expect, and the benefits available to you.
New committee member information
Have you just been appointed to the committee? Here’s a quick guide to help you get started on your committee journey.
Data protection and cyber security
We use a risk-based approach to ensuring all your information is secured in the Cloud and cyber space. This means we regularly evaluate risks and security priorities, and take proactive measures to common threats.
Forms and applications
Service requests
Looking to submit a request? Find the form you need for items relating to the following:
Helpful resources and services
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