Report damage from an event

If you’ve experienced property damage as a result of a severe weather or an insurable event you can report it here

I would like to report damage from....*

Please select the reporting event type

a severe weather event

an insurable event

For your insurance claim to be processed quickly, please notify your insurer about any major claimable damage or liability issues as soon as possible. We can help with this and will pass on any information received from owners to your insurer, who can then advise on the next steps. If you’re looking for a copy of your strata or body corporate insurance policy, click here

Following a major event, there may be limited contractors available to assist. We can help you work out what to do next. To report any minor or major damage, complete the form below and we will be in touch.

Email*

Name*

Mobile number*

Affected building address*

State*

Plan number*

Plan number

Level of urgency self evaluation*

1. Very Low to Low (minor): Poses no threat or danger and will not worsen if left unrepaired

2. Low to Medium: Poses no threat or danger, but may worsen if left unrepaired

3. Medium: May worsen if left unrepaired

4. Medium to High: No failure of utility services, but immediate attention and loss adjuster required