Request for keys or access devices

Request for keys or access devices

To request a key, swipe, fob or remote control for your strata property, you must be the lot owner or an authorised person by the lot owner. If you are a tenant, you must provide supporting documentation that you have approval from the real estate/leasing agent or the lot owner before applying.

Upon receipt of your application, your strata manager will inform you of the process to obtain the access devices. Your strata manager will advise you if any fees apply. You cannot collect your keys from our office until your request has been confirmed and your payment (if required) has been received.

Request for keys and access devices

Request a key, swipe, fob or remote control for your strata property using the form below.

The standard time frame between lodging your application and picking up the keys is two business days.


  • Max. file size: 20 MB.
    Attach relevant photos or documents related to your request if required.
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